MOSCOW, RUSSIA , 11th July 2006,Hotel and Restaurant Systems (HRS), the market leader in information technology for the hospitality industry in Russia, CIS and Baltic State’s today announced the successful installation of the TRAKO club system in hotel “Donbass Palace” in Donetsk.

“The full automatization of the “Donbass Palace Hotel” has been completed. We are delighted that the hotel management has chosen Micros/Fidelio systems. We hope that the systems installed in the hotel will help to improve quality of personnel work, shape the management methods and speed up all the processes in the hotel”, - said Uri Atamaniv, Regional HRS Manager.

HRS specialists have already installed the whole complex of the hotel management systems, including OPERA and Micros. The final stage of installations was club system and account management system TRAKO.

“Club system TRAKO is a multifunctional system, which is suitable for any hospitality organization. System TRAKO allows for flexible discount programs for regular visitors, clearing, debit cards, statistic analysis and evaluation of marketing programs efficiency. Under present market conditions TRAKO club system is an integral part of your business success. It will give you an opportunity to create a regular client base and to attract new visitors”, - said Sergey Gavriluk, Head of the Loyalty Systems at HRS.

The primary aim of TRAKO in “Donbass Palace Hotel” is the creation of a bonus program “DP Club”. Every club member of DP Club card holder will be granted Reward Points equal to the point for each eligible US dollar you spend in our participating locations.

All the Points thereafter can be changed to valuable prizes. When 10.000 Points are reached your membership will be automatically upgraded to Platinum status. After the 55.000 Points an upgrade to “Leaders Club Access” for a one-year period. In this case all benefits at all Relais&Chateaux properties worldwide will be received with special rate plans at all participating hotels together with other exclusive conditions.

TRAKO club system connects all participating locations of the hotel, among them the reservation department, L’Opera restaurant and DIVA Health and Beauty Center. The system provides automatic accounting of the amounts spent and bonuses granted. It also informs the hotel management when a card holder reaches the next “premium level”.

About “Donbass Palace Hotel”

“Donbass Palace” is a luxurious 5-star hotel, located in the heart of Donetsk, in the Artyoma street, not far from big shops and business-centers. ”Donbass Palace” is a fitting name for the hotel which represents the absolute best of Donbass: accommodations of the highest level, superior service and hospitality without equal.
2 bars and 3 restaurants are located in the “Donbass Palace Hotel”
The Lobby lounge provides an elegant setting where guests can sit back and enjoy the mellow sounds of the piano while watching the panoramic lifts. A selection of home made pastries, flavoured coffees and Afternoon Tea is served daily.
L’Opera restaurant is Donbass Palace’s signature restaurant serving lunch and dinner.
The Cuisines from Around the World concept, the calendar of gastro entertainment weekends and Chef’s Ultimate Dinner makes l'Opera the most popular restaurant in Donetsk.
Fusion restaurant is located just past the Brasserie des Artistes bar on the ground floor.
The Restaurant is the only authentic Asian restaurant in Donetsk offering a multi ethnic cuisine of China, Japan, Thailand and Malaysia.
Brasserie des Artistes is a casual but stylish eatery serving good wines and plenty of beer reminiscent of Paris in the 1930s.
DP’s bar serves a vast choice of dishes from the very light to more substantial, however all of them are made by very skillful chefs.
The guests can spend their free time in the Diva beauty and health center or in Casino Donbass Palace.
The Donbass Palace has a truly tested ability to design conferences and events to your exact requirements, it has 3 conference-halls: AZOV Suite (up to 130 people), KALMIUS Suite (up to 12 people), L‘OPERA Ballroom (up to 200 people).

Address:
Ukraine 83055 Donetsk
80, Artyoma street
tel. +38 062 3434333
fax+38 062 3434334
e-mail: info@donbasspalace.com
site: www.donbasspalace.com

About HRS

HRS provides property management and point of sale solutions under the brand name MICROS-Fidelio in its territory. MICROS Systems, Inc. is the global leading provider of hotel information technology with installations in over 20,000 hotels worldwide and with over 200,000 MICROS systems in full and quick service restaurants, hotels, motels, casinos and leisure and entertainment operations in more than 147 countries.